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DELL Inspiron 1720 17″ Widescreen Notebook, 2.0GHz INTEL CORE 2 DUO, WiFi, 4GB RAM, 320GB, CDRW/DVDRW+DL, Webcam, Bluetooth, Windows Vista Home Premium

October 22, 2009 by admin  
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Product Description
As one of the first of the mainstream computer manufacturers to develop a laptop around the new Intel Core Duo processor, Dell has much riding on the success of the new Inspiron 1720. The 2.0GHz Core 2 Duo processor will either sink or swim in Dells mainstream portables depending upon its reception here. Matched with 4GB of PC2-5300 DDR2 that promises to run even the thirstiest applications with aplomb, the major yardstick is not whether Core 2 Duo can keep pace with the Pentium M (Dothan), but whether it can perform without reducing battery life to minutes rather than hours. Yet having said that, it is easy to think that the Inspirons sole point of interest is the aforementioned CPU. You see, this is Dells attempt at an all-in-one laptop: a workhorse that sits as comfortably in office attire as it does in casuals. With fast-access email buttons, ample memory and a weight of 3.6kg, its a suitable office-based and on-the-go machine. Yet with Media Center bu… More >>

DELL Inspiron 1720 17″ Widescreen Notebook, 2.0GHz INTEL CORE 2 DUO, WiFi, 4GB RAM, 320GB, CDRW/DVDRW+DL, Webcam, Bluetooth, Windows Vista Home Premium

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3 Comments on "DELL Inspiron 1720 17″ Widescreen Notebook, 2.0GHz INTEL CORE 2 DUO, WiFi, 4GB RAM, 320GB, CDRW/DVDRW+DL, Webcam, Bluetooth, Windows Vista Home Premium"

  1. A. Hardesty on Thu, 22nd Oct 2009 3:25 am 

    I purchased a Dell Inspiron 1720, refurbished, and it has been nothing but trouble since the box was opened. During the “Computer Set-Up” Vista crashed & rebooted the machine. It kept randomly rebooting, without any rhyme or reason: While I was looking at the installed programs; When I tried some of the pre-packaged games (solitaire); When I was online using Windows Explorer; When I was using my Firefox browser. It would restart with multiple programs or a single program running.

    The obvious fix was to upgrade to Windows XP. Except that this machine is engineered so that it is not backwards compatible with any OS prior to Vista.

    It was even replaced with another refurbished machine which crashed just as frequently and inexplicably.

    Then they replaced some of the hardware (CPU & Hard drive) and returned it without reinstalling the operating system or any software. After I did that the computer continued to randomly reboot. Now they want to return to the beginning and make me do their diagnostic work for them instead of making good on their poorly designed machine.

    Buy something else instead. There has not been one PC in my possession that has not needed serious effort to get to work at the most basic level, and this machine continues that experience. Save your money & aggravation…buy some other system.

  2. N. Roumanous on Thu, 22nd Oct 2009 6:00 am 

    I agree with the other reviews. I bought the Dell 1720 laptop online after a bit of research (not enough obviously) and I have had noting but problems. Blue screens, video card crashes, incompatible software. This laptop cannot perform the simplest tasks without struggling. This product should be recalled and blacklisted.

    The after-sales support was horrendous - no one knew how to fix the laptop after hours & hours on-hold with Indian Call centres. Once elevated, they could do nothing further, not even a refund or exchange. I will be sending them a legal letter shortly, considering the amount I paid and the promises made.

    STAY AWAY FROM ANY PRODUCT WHERE YOU CANNOT WALK INTO A STORE, GET FACE-TO-FACE CUSTOMER SERVICES AND GET A REFUND!!!!!

    STAY AWAY FROM ANYTHING DELL!!!

  3. Shawn Wale on Thu, 22nd Oct 2009 7:15 am 

    I ordered a Dell Inspiron laptop 1 1/2 years ago and it worked great until recently. The screen went black and the system would not start. Turned out that the video card had failed.

    I contacted Dell customer support to activate my next business day warranty and after more than a week I have gotten nowhere with them. My claim has been “escalated” twice with the same excuses and refusal to fix the problem. They claim they have no video cards in stock and I will have to wait 2-3 weeks for a replacement card, 2-3 weeks for a loaner system, or 2-3 weeks for a replacement system — basically my NEXT DAY warranty is anything but.

    I explained that this is a mission critical system and a 2-3 week delay is unacceptable given the high price I paid for the next day warranty. I offered to take another make or model of graphics card and even offered to go buy the card myself if the agreed to pay

    for it.

    They refused to help in any way. So, I am left with a useless laptop for 2-3 weeks until it becomes convenient for them to honor the

    warranty. I will never buy another Dell product again and recommend that others who are not technically experienced with fixing computers or that need a “mission critical” system that they look elsewhere because Dell cannot be relied upon to fix broken systems in a timely manner.

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